Empava 59 in. Freestanding Japanese-Style Air Massage Tub - Empv-59JT011
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59 in. Freestanding Air Bathtub EMPV-59JT011
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Empava 59 in. Freestanding Japanese-Style Air Massage Tub - Empv-59JT011

$1,537.17 USD $1,999.90 USD SAVE 23%
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[MICRO BUBBLE TUB]: The air-jetted tub completes 48 pieces of air pinhole jets. The 0.5 HP air pump provides ample power for the jet system.

[EASY TO CLEAN]: The acrylic air jets tub is constructed of 100% heavy gauge sanitary grade precision acrylic, reinforced with fiberglass, and supported with a stainless-steel frame making the bearing capacity up to 440 LBS.

[PREMIUM QUALITY CONSTRUCTION]: The Japanese style oval design is especially suitable for small bathrooms.

[ALL-IN-ONE SET UP]: Our specialized showerhead has two soothing spray settings and the 47" length stainless steel retractable hose offers you the most flexibility.

Along with the chrome polished drain, faucet, knobs, showerhead, and jets, the freestanding tub accessories are pre-drilled and pre-installed for a convenient and easy installation process.

Overall Size 59'' L X 31.5'' W X 30.71'' H
Drain Diameter 3.5''
Overall Product Weight 130 lb.
Sitting Area Length - End to End 17.72'' 
Sitting Area Depth - Front to Back 15''
Soaking Depth - Top to Bottom 21''
Capacity 60 Gallons
Installation Type Freestanding
Bath Therapy Type Air Massage
Tub Design Roll Top
Tub Shape Oval
Number of Air Jets 48
Finish Glossy White
Primary Material Acrylic
Pump Placement Behind Seat
Exterior bath shape Oval
Motor Placement Right
Drain Placement Reversible
Drain Finish Polished Chrome
Antimicrobial Yes
Breaker Amp 30A
Faucet Holes Yes
Self-Leveling Base Yes
Insulated Yes
Body Jets Included Yes
Motor Horsepower 0.5
Overflow Hole Yes
Drain Assembly Included Yes
Faucet Included Yes
Seat Included Yes
Pump Included Yes
Massage System Yes
Supplier Intended and Approved Use Residential Use
Installation Required Yes
Warranty 3 Years
Download Dimensions Download Dimensions
Download Manual Download Manual
Installation Guide Download Installation Guide
Warranty Download Warranty

BEFORE RETURN

Please remember to contact our customer service to confirm your return address as we have different return addresses for different returning products.

Telephone: +1 (888) 682-8882
Email: Support@ibathtub.com

 

RETURN PROCESS

You are entitled to contact our customer service team to ask for a return for an item(s) within 30 days of delivery for a refund. (we will refer to the item delivery date on the shipping info). Please note that returns outside of the 30-day return window will not be accepted. We promise to respond to your return request within 2 business days.

General Returns

To qualify for a general return, the item(s):

  • Must be in resalable condition
  • Must be free from scratches and/or defects
  • Must not have been installed
  • Must be in the original manufacturer’s box and packaging and be free of writing.
  • Must not be missing pieces

To initiate a general return, please address your reason.

  • Don’t like
  • Order By Mistake
  • Change Idea
  • Don’t need anymore
  • Found More Affordable One
  • Product Size Doesn't Fit ( Please check if our product size meets your needs before ordering)

Defective Return

To qualify for a defective return, one of the following must apply:

  • Item has a defect that hinders its usability for the purpose of which it was designed
  • The wrong item was received
  • The item does not match the description
  • Item arrived damaged

To initiate a defective return, please address which situation the item belongs to.

* If the item is found to be damaged during shipping, and you notice the damage upon delivery or inspection, do not sign for or take possession of the item. If delivery is accepted but concealed damages are noticed within 48 hours, take pictures of the box and product(s). Carriers only allow two business days to file a freight claim. Contact our customer service team immediately to report the damage.

Price Match Guarantee Policy

We will give you a refund of the price difference if the selling price of a product on our website is found to be lower than the selling price of the product at the time of purchase within 30 days after the order is placed.

REFUND PROCESS

We promise to process the refund within 2 days after the returned item arrives at our warehouse and was inspected to qualify for our general return or defective return situations listed before. You are expected to receive the refund 5-7 business days after we process it.

For a general return, we will deduct 20% of your total refund amount for the reason of return shipping costs and the loss caused to us as a vendor, which means only 80% of your total refund will be sent back to your account. For a defective return, we will bear the return shipping cost and a full refund will be sent back to your account.

 

FAQ

1. Which items are eligible for a return?

Most items can be returned within the stated time frame for a refund.

To qualify for a general return, the item:

  • Must be in resalable condition
  • Must be free from scratches and/or defects
  • Must not have been installed
  • Must be in the original manufacturer’s box and packaging and be free of writing
  • Must not be missing pieces


2. How do I send my return?

We recommend using the packaging from the original shipment. Within 30 days of receiving the goods, please contact our customer service team (Support@ibathtub.com) and we will provide free service; outside of 30 days of receiving the goods, you can also contact our customer service team if it is due to product quality issues.

3. How do I cancel an order?

Because our orders process quickly, there is a very short period of time in which an order can be canceled may be possible to request a cancellation before an order ships by contacting our customer service team.

For refused shipments, damaged shipments, and freight claims filed within 2 business days of receipt, a credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.

4. My purchase was damaged in transit. How do I return it, request a replacement, and/or file a claim?

If you notice damage after delivery (concealed damage), you can contact our customer service team. Please provide as much detail as possible about the damage. You will be requested to upload at least 3 photographs to show the damage. We promise to provide solutions and settle down the issue as soon as possible.

We will be able to help with any complaints of damages, including visible or material defects after the product has been installed or altered.

5. I did not receive all my products. What do I do?

There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact our customer service team.

6. My purchase was lost in transit, what should I do?

In case of a lost shipment, please contact our customer service team as soon as possible for assistance.

7. Who will pay for the return?

If the return is due to product quality, iBathtub will pay for it; if the return is due to the customer's personal preference, the customer will pay the cost.

Shipping:

We offer "free ground shipping" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico. 

Shipping Method: LTL freight.

Shipping Time: 10-14 natural days 

Order Processing Time: 1-2 business days.

*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.

*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (888-682-8882) or email at (support@ibathtub.com) Monday - Friday from 9am -5pm PST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.

*iBathtub is not responsible for any LTL delays in delivery.

 

We utilize a variety of LTL carrier options, and as a result, not all deliveries are the same.  To accommodate this, and prepare you for delivery acceptance, you will receive a tracking email with links to instructions for each delivery. 

Types of LTL receipt instructions are listed below

In Person Freight Receipt: The carrier will contact you directly to schedule delivery? If you are not available to receive a scheduled delivery, you may be charged a delivery fee on your original payment method.

Contactless Delivery Acceptance: You will be provided a shipping date and tracking for the order, and being home for receipt is optional. If not home at time of delivery, the carrier will document the condition of the package and location it is placed with photos.

In Home Delivery: Products are shipped on a semi-truck and delivered to an agreed upon location inside your home. Shipping times will vary based on destination, extreme weather, and other variables. The carrier will contact you directly to schedule delivery.

Shipping, Delivery, and Cutoff Times

Stated shipping and delivery dates are estimates only and can be affected by several factors, including shipping method. 

Cut-off times indicate when order must be placed to begin processing on a particular day, and vary by carrier.

Please be aware of the product's expected shipment time. This is when the item is expected to leave the warehouse, and will be listed on the product information page.

 

Shipping & Order Confirmations

You will receive an email order confirmation after your order has been placed, and a second email when your order has been shipped. Tracking numbers will be provided when available.

Customer Reviews

Based on 44 reviews
82%
(36)
11%
(5)
2%
(1)
2%
(1)
2%
(1)
T
Tracy Shanks
Great luxury massage bathtub!

Wow it's amazing product, this is the bathtub that will make you feel want to take a bath all the time. Also the jet massage system is so good.I was having an issue to install the tub, but the company is very supportive and give me all the step by step. I'm not the expert but they make me install like an expert. Thank you guys!I'm looking forward to purchase more of their product!

G
Gary Walker
Well made and east to install

We ordered this soaking tub for our master bathroom. It is very nice looking, modern, and well made. The tub was taller than the average bathtub so we had to take it in through the window. Installation was a breeze, all the knobs and pop up drain plug was already installed. The air jets were more powerful than we expected. The motor is not as quiet as we thought it would be but my wife really loves it.

R
Richard Aliser
Heats quickly

We are very impressed with this unit so far, curb side delivery was today,easy to assemble, radio sounds great, heats very quickly and this was the main reason for purchasing this unit compared to reading reviews of other units that take a lot of time to heat up. Having the 8 heaters is also great, 1 in the floor for your feet and back of legs and the rest are of the upper extremities. Would highly recommend

A
Amy Morgan
All the bells and whistles

My wife is loving her new whirlpool free standing tub. Empava offers a wide selection of these new style bathtubs. After checking prices at two plumbing supply houses, I wasnt sure this remodeling project was going to happen. To purchase one with both water jets and air jets, other brands' prices ranged 5-8,000$. A bit much for a bathtub. This did not include labor. Also, their delivery was quoted at 4-8 weeks.
But bathtubs from Empava are around 2,000$. Delivery is faster.

P
Pamela Davis
Best decision ever!

This bathtub saved my bathroom remodel. We had a shower pan no tub in our master bathroom and due to the freestanding tub not only do I have a tub. I have a whirlpool tub

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