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67 in. Whirlpool Combination Massage Bathtub - Empava-67JT351LED

$2,273.65 $2,465.00 SAVE 8%
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Luxury and wellness combined in one extraordinary experience

Combination Massage Experience

The Whirlpool tub complete 9 water jets and 8 air jets, 3 water jets in lumbar region, 2 water jets in body region each side, 2 water jets in foot region, and 8 air jets in bottom region. Bring the ultimate experience of SPA level.

Adjustable 1-Meter Waterfall Spout

This elegantly designed fixture is specifically created to enhance your bathing experience by providing a soothing and tranquil water flow reminiscent of a natural waterfall. What sets this spout apart is its adjustable feature, allowing you to control the intensity and direction of the water flow. By simply adjusting the built-in lever or dial, you can customize the flow to suit your preferences, whether you desire a gentle cascade or a more invigorating waterfall effect. It brings spa-like luxury to your home.

Durable High-Gloss Finish & Chromatherapy

This bathtub is made of 100% glossy white acrylic and reinforced with fiberglass for long-lasting durability, keeping its shine no matter how long you use it.The 16 pieces LED lights built-in chromatherapy, can simulate the soft, golden glow of a candle's flame, or help get all your chakras in balance.

Anti-suction Water Mesh For Safety

An innovative and essential accessory designed to enhance your bathing experience while ensuring optimal safety for both adults and children. This specially engineered mesh is specifically designed to prevent the occurrence of suction and entrapment accidents in bathtubs, mitigating the risk of injuries and providing peace of mind. Pre-installed thermostat helps maintain water temperature (96.8°F to 107.6°F) to extend your experience.

Overall Size 67" L X 29.5"W X 24.6"H
Basin Dimensions 42.12"L X 17.31"W
Soaking Depth  14"
Bath Therapy Type Combination Massage
Number  Of Water Jets 9
Number Of Air Jets 8
Capacity  63 Gallons
Product Weight 150 lb.
Color/Finish White
Drain Location Left
Material Acrylic
Maximum Number of Occupants 2
Number of Jets 17
Breaker Amp 30A
Voltage (volts) 120 V
Wattage (watts) 750 W
Included Drain, Handshower, Hardware, Lighting, Mounting Hardware, Tub filler
Tub/Shower Features Adjustable Jet Direction, Adjustable Jet Flow, Contoured Back, Grab Bar, Hydrotherapy, Integral Drain, Jetted, Pedestal, Predrilled Drain Holes, Predrilled Faucet Holes, Predrilled Overflow Holes, Self Leveling Base, Slip-Resistant Tub
Certifications UL Certified
Warranty Length 3-Year 
Download Warranty Download Warranty
Download Manual Download Manual
Certification Download Certification

BEFORE RETURN

Please remember to contact our customer service to confirm your return address as we have different return addresses for different returning products.

Telephone: (888) 682-8882
Email: Support@ibathtub.com

 

RETURN PROCESS

You are entitled to contact our customer service team to ask for a return for an item(s) within 30 days of delivery for a refund. (we will refer to the item delivery date on the shipping info). Please note that returns outside of the 30-day return window will not be accepted. We promise to respond to your return request within 2 business days.

General Returns

To qualify for a general return, the item(s):

  • Must be in resalable condition
  • Must be free from scratches and/or defects
  • Must not have been installed
  • Must be in the original manufacturer’s box and packaging and be free of writing.
  • Must not be missing pieces

To initiate a general return, please address your reason.

  • Don’t like
  • Order By Mistake
  • Change Idea
  • Don’t need anymore
  • Found More Affordable One
  • Product Size Doesn't Fit ( Please check if our product size meets your needs before ordering)

Defective Return

To qualify for a defective return, one of the following must apply:

  • Item has a defect that hinders its usability for the purpose of which it was designed
  • The wrong item was received
  • The item does not match the description
  • Item arrived damaged

To initiate a defective return, please address which situation the item belongs to.

* If the item is found to be damaged during shipping, and you notice the damage upon delivery or inspection, do not sign for or take possession of the item. If delivery is accepted but concealed damages are noticed within 48 hours, take pictures of the box and product(s). Carriers only allow two business days to file a freight claim. Contact our customer service team immediately to report the damage.

Price Match Guarantee Policy

We will give you a refund of the price difference if the selling price of a product on our website is found to be lower than the selling price of the product at the time of purchase within 30 days after the order is placed.

REFUND PROCESS

We promise to process the refund within 2 days after the returned item arrives at our warehouse and was inspected to qualify for our general return or defective return situations listed before. You are expected to receive the refund 5-7 business days after we process it.

For a general return, we will deduct 20% of your total refund amount for the reason of return shipping costs and the loss caused to us as a vendor, which means only 80% of your total refund will be sent back to your account. For a defective return, we will bear the return shipping cost and a full refund will be sent back to your account.

 

FAQ

1. Which items are eligible for a return?

Most items can be returned within the stated time frame for a refund.

To qualify for a general return, the item:

  • Must be in resalable condition
  • Must be free from scratches and/or defects
  • Must not have been installed
  • Must be in the original manufacturer’s box and packaging and be free of writing
  • Must not be missing pieces


2. How do I send my return?

We recommend using the packaging from the original shipment. Within 30 days of receiving the goods, please contact our customer service team (Support@ibathtub.com) and we will provide free service; outside of 30 days of receiving the goods, you can also contact our customer service team if it is due to product quality issues.

3. How do I cancel an order?

Because our orders process quickly, there is a very short period of time in which an order can be canceled may be possible to request a cancellation before an order ships by contacting our customer service team.

For refused shipments, damaged shipments, and freight claims filed within 2 business days of receipt, a credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.

4. My purchase was damaged in transit. How do I return it, request a replacement, and/or file a claim?

If you notice damage after delivery (concealed damage), you can contact our customer service team. Please provide as much detail as possible about the damage. You will be requested to upload at least 3 photographs to show the damage. We promise to provide solutions and settle down the issue as soon as possible.

We will be able to help with any complaints of damages, including visible or material defects after the product has been installed or altered.

5. I did not receive all my products. What do I do?

There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact our customer service team.

6. My purchase was lost in transit, what should I do?

In case of a lost shipment, please contact our customer service team as soon as possible for assistance.

7. Who will pay for the return?

If the return is due to product quality, iBathtub will pay for it; if the return is due to the customer's personal preference, the customer will pay the cost.

Shipping:

We offer "free ground shipping" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico. 

Shipping Method: LTL freight.

Shipping Time: 10-14 natural days 

Order Processing Time: 1-2 business days.

*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.

*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (888-682-8882) or email at (support@ibathtub.com) Monday - Friday from 9am -5pm PST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.

*iBathtub is not responsible for any LTL delays in delivery.

 

We utilize a variety of LTL carrier options, and as a result, not all deliveries are the same.  To accommodate this, and prepare you for delivery acceptance, you will receive a tracking email with links to instructions for each delivery. 

Types of LTL receipt instructions are listed below

In Person Freight Receipt: The carrier will contact you directly to schedule delivery? If you are not available to receive a scheduled delivery, you may be charged a delivery fee on your original payment method.

Contactless Delivery Acceptance: You will be provided a shipping date and tracking for the order, and being home for receipt is optional. If not home at time of delivery, the carrier will document the condition of the package and location it is placed with photos.

In Home Delivery: Products are shipped on a semi-truck and delivered to an agreed upon location inside your home. Shipping times will vary based on destination, extreme weather, and other variables. The carrier will contact you directly to schedule delivery.

Shipping, Delivery, and Cutoff Times

Stated shipping and delivery dates are estimates only and can be affected by several factors, including shipping method. 

Cut-off times indicate when order must be placed to begin processing on a particular day, and vary by carrier.

Please be aware of the product's expected shipment time. This is when the item is expected to leave the warehouse, and will be listed on the product information page.

 

Shipping & Order Confirmations

You will receive an email order confirmation after your order has been placed, and a second email when your order has been shipped. Tracking numbers will be provided when available.

Customer Reviews

Based on 39 reviews
77%
(30)
13%
(5)
5%
(2)
3%
(1)
3%
(1)
P
Paul Thompson
Perfect size for me 57 135 lbs

I think a larger person might not be as happy as I am with it
After using for a bit I think the water fall jets should be an option you can turn off so actual jets have more power to them

K
Kelly Walker
Perfect new tub

I am so pleased with the new tub that I purchased from Empava! It looks beautiful in the new bathroom that we've created. It has a Sleek design in a beautiful white finish. I'm so excited to be able to take a dip in my new tub!

J
Joe Daleo
Awesome Company!

These people are really supportive of their products. Great Service, Great Product! Will but from them again for sure. Great customer service, caring and genuine company!

N
Nicholas Perry
Great value

I am pleased to say that this product is worth the money. It fits my space perfectly and is incredibly lightweight. Although the first one arrived broken, the company quickly shipped me a new one. Overall, it is a perfect and reasonable choice for anyone looking for a product that fits their space and budget.

K
Kyle Smith
Great tub

I love this tub. It replaced our jetted tub and I feel that this one keeps the water warmer longer. It's also the perfect size for my husband and I.