Home > blog > Bathtub Trends > safe step walk-in tub
Is the Safe Step Walk-In Tub Right for You
safe step walk in tub

Is the Safe Step Walk In Tub Right For You?

August 4, 2023

The Centers for Disease Control and Prevention (CDC) has highlighted falls as a significant cause of injury among older adults. Even a single misstep can result in fractures, slipped disks, or head injuries, making it a pressing concern. Unsurprisingly, bathrooms, particularly around tubs and showers, are common sites for such accidents. In fact, the organization estimates that approximately 80% of all bathroom injuries, encompassing contusions, head trauma, hip fractures, strains, and sprains, are caused by falls. Given these potential risks, it is essential to prioritize preventative measures such as transitioning to a walk-in tub and utilizing non-slip bathtub strips. By taking these precautions, individuals can significantly reduce the likelihood of debilitating injuries and promote a safer bathroom environment.

Walk-in tubs offer a range of safety features that are often absent in traditional tubs, making them an excellent choice, particularly for the elderly. Safety is paramount, and walk-in tubs excel in this area with their low thresholds and strategically placed grab bars, effectively minimizing the risk of falls. These tubs are especially beneficial for individuals with limited mobility or those who struggle to get up from a slick bathtub surface.

In this article, we Introduce safe step walk-in tubs and their pros and cons, complaints and frequent asked questions.

Overview of Safe Step Walk-In Tubs

Safe Step Walk-In Tubs are meticulously designed to provide enhanced safety, comfort, and accessibility for individuals with limited mobility. These tubs are specifically engineered with a low threshold entry, allowing for easy entry and exit without the risk of tripping or slipping. Here are some key features and advantages of Safe Step Walk-In Tubs:

  • Safety Features: Safe Step Walk-In Tubs boast a range of safety features tailored to provide a secure bathing experience. These include strategically placed grab bars, slip-resistant flooring, and easy-to-reach controls for effortless operation.
  • Hydrotherapy Systems: Many Safe Step walk-in tub models offer hydrotherapy features, such as customizable whirlpool or air spa systems. These therapeutic options can help soothe muscles, improve circulation, and promote relaxation.
  • Aromatherapy: Some Safe Step Walk-In Tubs incorporate aromatherapy features, allowing users to infuse their bathing experience with delightful scents that create a spa-like ambiance.
  • Dual Drains: Safe Step walk-in tubs are equipped with dual drains, ensuring efficient and swift draining times, so you don't have to wait long before exiting the tub.
  • Quick Fill and Warm Water Options: These tubs are designed to fill and drain quickly, optimizing both convenience and water conservation. Additionally, you can choose models with quick warm-up options, eliminating the need to wait for your desired water temperature.

Models of Safe Step Walk-In Tubs

There are a range of models and customization options to cater to individual preferences and bathroom requirements. These include:

Traditional Models: Classic and versatile, these models feature the essential safety features along with comfortable seating options, a durable construction, and easy-to-use controls.

Deep Soaker Models: Designed for those who prefer a more immersive bathing experience, the deep soaker models offer extra depth, allowing for a deeper soak while maintaining the utmost safety.

Combination Models: For those seeking the benefits of both hydrotherapy and soaking, combination models are available. These offer the soothing effects of whirlpool or air spa systems along with the flexibility to soak in warm water.

Wheelchair-Accessible Models: Safe Step offers wheelchair-accessible models, providing wider doors and ample space to accommodate users who rely on mobility aids, ensuring their bathing experience is safe and comfortable.

Furthermore, Safe Step Walk-In Tubs can be customized with optional features like chromotherapy lighting, in-line heaters, adjustable showerheads, and additional accessories to meet specific needs and preferences.

Pros and Cons of Safe Step Walk-In Tubs

Before making a decision to purchase a Safe Step walk-in tub, it's crucial to thoroughly comprehend both its benefits and limitations. While walk-in tubs can certainly enhance convenience and safety, it's essential to recognize that they may not be suitable for everyone's needs.


  1. Enhanced Safety and Comfort: Safe Step tubs prioritize the safety and comfort of users, with features such as low thresholds, grab bars, and anti-slip flooring.
  2. Spa-like Experience: These tubs offer premium features that contribute to a luxurious and spa-like bathing experience, including options for hydrotherapy, aromatherapy, and chromotherapy lighting.
  3. Customization Options: some brands provide multiple customization options, allowing individuals to personalize their tub to suit their specific preferences and needs.
  4. Temperature Control: Anti-scald valves are included to ensure precise temperature control and prevent hot water-related accidents.
  5. Quick Fill and Drain: most of walk-in tubs are designed with quick fill and drain capabilities, allowing for efficient water filling and emptying.
  6. Easy Maintenance: Cleaning the tub is hassle-free, thanks to the materials used and the accessibility of hard-to-reach areas.
  7. Extended Warranty: Each walk-in tub comes with a 3-year warranty, providing peace of mind and assurance of product durability.
  8. Lowest Price Guarantee: Empava offers a lowest price guarantee, ensuring competitive pricing for their walk-in tubs.
  9. Efficient Installation and Removal: The full-service installation and removal process typically takes less than a day, minimizing inconvenience for homeowners.
  10. Extensive Feature Set: Safe Step tubs offer a wide range of features and options, going beyond what is available with other tubs on the market.
  11. Shower Hybrid Option: Some models of Walk-in tubs also have the flexibility to function as showers, providing versatility for users.
  12. Financing and Discounts: Empava provides financing options and may offer discounts to make their tubs more accessible to customers.


  1. Online Presence: Empava does not have physical stores, as their products are primarily available through online channels and authorized dealers.
  2. Inward-Opening Door: Safe Step tubs feature doors that open inward, allowing for convenient entry and exit without taking up additional space in the bathroom.
  3. Limited Wheelchair Accessibility: With the exception of the Walk-in Shower model, Safe Step tubs are not specifically designed to accommodate wheelchairs due to their configuration.
  4. Absence of Emergency Call Button: Safe Step tubs do not include a built-in emergency call button for immediate assistance. However, individuals can keep their personal emergency call systems nearby for added safety and peace of mind.

Standard Features of Safe Step Walk-In Tubs

With the exception of the walk-in shower model, Safe Step walk-in tubs share similar features. However, it is important to consult with Empava consultant to discuss your specific space requirements and ensure the tub fits perfectly in your bathroom. Additionally, it's worth noting that while certain features come as standard, others can be customized based on your preferences and needs.

Now, let's delve into the key features of Safe Step walk-in tubs.


  • Convenient safety handle: Effortlessly lock and unlock the bathtub doors for easy access.
  • Built-in grab bar: Receive the necessary support while safely entering and exiting the tub.
  • Anti-slip tub flooring and seating: Enjoy the peace of mind provided by protective measures that minimize the risk of slipping during bathing.
  • Wide doors: Safely enter and exit the tub, even with mobility challenges.
  • Ease of access: The low step-in design reduces the likelihood of trips and falls.
  • Temperature control: All Safe Step tubs include anti-scald valves that blend hot and cold water, preventing burns.


  • Quick-drain system: Thanks to this feature, you can drain the water in your walk-in tub 4 times faster than normal.
  • Fully adjustable handheld shower hand: Enjoy increased convenience when washing your hair or cleaning the tub without having to bend over.
  • Fast-fill faucet: Fill your tub in no time, and enjoy a relaxing bathing experience even when you’re on a tight schedule.

Addressing Common Safe Step Walk-In Tub Complaints

Safe Step walk-in tubs have gained popularity as a solution for enhancing bathroom accessibility and safety for individuals with limited mobility. While these tubs offer many benefits, it's important to address the concerns and complaints that some customers have raised. In the following content, we'll explore common complaints related to Safe Step walk-in tubs and provide insights to help you make an informed decision.

  1. Pricing: One common complaint about Safe Step walk-in tubs revolves around the product's pricing. Some customers have expressed concerns about the high cost, feeling that it exceeds their budget or expectations.
  2. Installation Process: Another area of concern for customers has been the installation process.
  3. Customer Service: Customers have highlighted incidents where they experienced unsatisfactory customer service from Empava representatives. Complaints range from delayed responses to concerns not being adequately addressed.
  4. Warranty Coverage: Some customers have expressed dissatisfaction with the warranty coverage provided by Empava. It is essential to carefully review the warranty terms and conditions and understand what is included, such as parts, labor, and any potential limitations.
  5. Maintenance and Repairs: A few customers have shared experiences related to maintenance and repairs, particularly difficulties in accessing replacement parts or experiencing delays in repairs.

How Empava Resolves or Avoids Complaints about Walk-in Tubs

At Empava, we understand the importance of addressing customer concerns and ensuring a positive experience with our Safe Step walk-in tubs. We aim to provide transparency, exceptional service, and reliable products. Let's delve into the specific complaints mentioned and see how Empava resolves or avoids these issues.

  1. Pricing: The pricing of Empava walk-in tubs in the market is based on the value it provides in terms of features, warranty, and services, making it a highly cost-effective product.
  2. Installation Process: Empava walk-in tubs undergo thorough pre-installation processes. If customers face any installation challenges, they can reach out to our dedicated Empava support team or seek professional assistance from experienced plumbers for the installation.
  3. Customer Service: We deeply value our customers and strive to provide exceptional customer service. Our representatives undergo comprehensive training to ensure they can promptly and knowledgeably assist customers with any inquiries or issues. We actively seek feedback from our customers to continuously improve our service and address any concerns promptly. Customers can rely on our customer service throughout the warranty period, as we are committed to delivering top-notch support and assistance.
  4. Warranty Coverage: Empava stands behind the quality of walk-in tubs. We provide a comprehensive warranty that covers both parts and labor, ensuring peace of mind for our customers. Our warranty terms and conditions are clearly communicated, and we are committed to honoring our warranty obligations promptly and efficiently. Empava provides a comprehensive 3-year warranty. Prior to purchase, we encourage you to carefully review the warranty terms and conditions to have a clear understanding of its coverage.
  5. Maintenance and Repairs: At Empava, we understand the importance of ensuring the availability of replacement parts and efficient repair services. We maintain a robust inventory of parts and collaborate with reputable suppliers, minimizing delays in obtaining replacement components. Our team of trained technicians is well-equipped to handle any repairs that may be necessary, ensuring the longevity and reliability of our products. We prioritize timely resolution to minimize inconvenience for our customers.

Empava encourage prospective customers to reach out to our knowledgeable representatives, ask questions, and voice any concerns they may have. We value feedback and are dedicated to ensuring that our customers' needs are met with the utmost care and attention.

Customer Featured Reviews and Testimonials

Walk-in Tubs Pricing and Financing Options

Empava walk-in tubs are a worthwhile investment for homeowners seeking enhanced comfort and safety. While specific pricing details were not readily provided, as costs can vary depending on project size and scope, we provide Empava Safe Step walk-in models start at $2,720, inclusive of shipping and warranty, for the walk-in tub.

Empava understands that each project is unique and avoids providing general price quotes. To make the cost more manageable, the company offers financing options with approved credit. Before selecting a payment plan, it is advisable to review the interest charges and compare them with other credit-based alternatives.

In addition, Empava offers an extra discounts for military veterans. You can obtain a precise quote for a Empava walk-in tub in your home at no cost by completing a form on their website. For comprehensive guidance on evaluating the price of a walk-in tub, we recommend referring to our walk-in tub guide.

Other Walk-In Tub Brands We Recommend

Safe Step Walk-in tubs are a top-notch choice for individuals with mobility issues, providing exceptional safety features and modern amenities. It's important to note that the standard walk-in tub is not wheelchair accessible due to its inward opening door. Furthermore, there is no opportunity to physically view the tub before making a purchase.

Setting these considerations aside, Walk-in tubs offers excellent value for the investment and can greatly benefit those dealing with back pain, arthritis, or musculoskeletal disorders. However, it is advisable to conduct thorough research and explore other brands to make a well-informed comparison against Empava brand.

Consider other options available on the market as well. For instance, Kohler Walk-In Tubs offer a multifunctional shower head, low threshold, and wide seating. Meditub provides a variety of tub options with premium features like air jets and ergonomic pillows. Ella's Bubbles Walk-In Tubs feature double seats, accessibility features, and anti-scald valves. For a spa-like experience, Jacuzzi's line of walk-in tubs offers whirlpool jets, dual-pin locking doors, and built-in shelves, although they are a higher-priced option. Explore these brands for a comprehensive selection of features and amenities to meet your specific needs.

FAQs about Walk In Tubs

What are the disadvantages of a walk-in tub?

Installation: Installation can be a potential drawback if not conducted properly, as it plays a crucial role in the functionality and effectiveness of a walk-in tub.

Water usage: Walk-in tubs generally require a larger capacity of water compared to traditional bathtubs, which may increase water usage.

Cost: It's important to note that while walk-in tubs offer numerous benefits, their costs can be higher compared to regular bathtubs, which should be taken into consideration when making a purchasing decision.

Limited Bathroom Space: Walk-in tubs can be bulky and require significant space in the bathroom, making them less suitable for smaller or cramped bathrooms.

Restricted Showering Options: Some walk-in tubs may not provide the same flexibility and convenience for showering as traditional showers, limiting the bathing options for individuals who prefer standing showers.

How much is a safe step walk in tub?

What does a safe step walk in tub cost? The price range for a Safe Step walk-in tub, excluding installation costs, typically falls between $2,500 and $8,000.

How big is a safe step walk-in tub?

The dimensions of the popular Safe Step walk-in tub are approximately 30 inches in height and 52 inches in length. There is also a smaller model available which measures 38 inches in width. Please note that the smaller models are not designed to accommodate wheelchairs and may have limited accessibility.

How long does it take to install a safe step walk-in tub?

Safe Step Walk-In Tubs can be installed efficiently within 24-48 hours, with many installations completed in just a single day! The installation process starts by meticulously removing your current tub, which is then either discarded or recycled.


Empava Safe Step Walk-In Tubs offer a reliable and safe bathing solution for seniors. The impressive features earn them a top spot among the best walk-in tubs. If you prioritize bathroom safety and the ability to age in place, a Safe Step walk-in tub is your ultimate solution. Positive customer reviews highlight the comfort provided. Empava encourages open communication with our knowledgeable representatives. We invite you to ask questions and share any concerns you may have. Consider pricing, financing, and compare with other brands before you make your decision.

Share on
Subscribe to our newsletter
Get new content, products & promotions in your inbox.