Experience 5-star hotel spa at home
Easy Installation Process
The Whirlpool tub comes with pre-drilled holes and a preinstalled faucet, left drain, knobs, showerhead and jets. You can install the tub yourself—there's an integral alcove apron that allows for easy drop-in or 3-wall installation, offering flexibility in pump access. Plus, you'll feel good knowing that this product comes with a 3-year limited parts warranty!
Led Lights For All-illumination
The Whirlpool Rectangular Bathtub is the ideal place to relax, unwind, and rejuvenate after a long day. The LED lights installed on the tub provide a natural glow that makes you feel like you're bathing under the stars —all while relaxing in your own home.
Powerful 1.2HP Pump Supplies 10 Water Jets
The Whirlpool Rectangular Bathtub is equipped with 10 strategically placed jets that provide a deep tissue massage throughout your body as you bathe. The 1.2HP water pump provides ample power for the jet system, while the UL Certified Motor ensures durability.
Durable, High-gloss Finish
This bathtub is made with a high-gloss surface that's stain and scratch-resistant, keeping its shine no matter how long you use it. Its smooth surface makes it easy to clean and maintain, so you can spend more time relaxing in your tub than worrying about maintaining it.
72 In. Sleek Contemporary Desigh
With its rectangular shape, smooth edges and defined contours, this tub is sure to complement any bathroom decor. It comes in at 72 inches long, perfect for two people to stretch out and relax. The double-ended design offers comfort with an arched backrest that supports your body, and the generous 177-gallon capacity provides plenty of room to soak!
| Overall Size | 72'' L X 48'' W X 24'' H |
| Bath Therapy Type | Whirlpool |
| Installation Type | Alcove/Tile in |
| Capacity | 177 gallons |
| Light Type | Chromatherapy |
| Resistance Type | Slip Resistant |
| Drain Finish | Polished Chrome |
| Faucet Type | Compression |
| Product Weight | 160 lb. |
| Drain Diameter | 2.5'' |
| Soaking Depth | 16'' |
| Finish | White |
| Primary Material | Acrylic |
| Drain Placement | Left |
| Faucet Holes | Yes |
| Self-Leveling Base | Yes |
| Lighting Included | Yes |
| Overflow Hole | Yes |
| Drain Assembly Included | Yes |
| Faucet Included | Yes |
| Pump Included | Yes |
| Valve Included | Yes |
| Apron Front Included | Yes |
| Massage System | Yes |
| Installation Required | Yes |
| Warranty Length | 3 Years |
| Manual | Download Manual |
| Warranty | Download Warranty |
BEFORE RETURN
Please remember to contact our customer service to confirm your return address as we have different return addresses for different returning products.
RETURN PROCESS
You are entitled to contact our customer service team to ask for a return for an item(s) within 30 days of delivery for a refund. (we will refer to the item delivery date on the shipping info). Please note that returns outside of the 30-day return window will not be accepted. We promise to respond to your return request within 2 business days.
General Returns
To qualify for a general return, the item(s):
- Must be in resalable condition
- Must be free from scratches and/or defects
- Must not have been installed
- Must be in the original manufacturer’s box and packaging and be free of writing.
- Must not be missing pieces
To initiate a general return, please address your reason.
- Don’t like
- Order By Mistake
- Change Idea
- Don’t need anymore
- Found More Affordable One
- Product Size Doesn't Fit ( Please check if our product size meets your needs before ordering)
Defective Return
To qualify for a defective return, one of the following must apply:
- Item has a defect that hinders its usability for the purpose of which it was designed
- The wrong item was received
- The item does not match the description
- Item arrived damaged
To initiate a defective return, please address which situation the item belongs to.
* If the item is found to be damaged during shipping, and you notice the damage upon delivery or inspection, do not sign for or take possession of the item. If delivery is accepted but concealed damages are noticed within 48 hours, take pictures of the box and product(s). Carriers only allow two business days to file a freight claim. Contact our customer service team immediately to report the damage.
Price Match Guarantee Policy
We will give you a refund of the price difference if the selling price of a product on our website is found to be lower than the selling price of the product at the time of purchase within 30 days after the order is placed.
REFUND PROCESS
We promise to process the refund within 2 days after the returned item arrives at our warehouse and was inspected to qualify for our general return or defective return situations listed before. You are expected to receive the refund 5-7 business days after we process it.
For a general return, we will deduct 20% of your total refund amount for the reason of return shipping costs and the loss caused to us as a vendor, which means only 80% of your total refund will be sent back to your account. For a defective return, we will bear the return shipping cost and a full refund will be sent back to your account.
FAQ
1. Which items are eligible for a return?
Most items can be returned within the stated time frame for a refund.
To qualify for a general return, the item:
- Must be in resalable condition
- Must be free from scratches and/or defects
- Must not have been installed
- Must be in the original manufacturer’s box and packaging and be free of writing
- Must not be missing pieces
2. How do I send my return?
We recommend using the packaging from the original shipment. Within 30 days of receiving the goods, please contact our customer service team (Support@ibathtub.com) and we will provide free service; outside of 30 days of receiving the goods, you can also contact our customer service team if it is due to product quality issues.
3. How do I cancel an order?
Because our orders process quickly, there is a very short period of time in which an order can be canceled may be possible to request a cancellation before an order ships by contacting our customer service team.
For refused shipments, damaged shipments, and freight claims filed within 2 business days of receipt, a credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.
4. My purchase was damaged in transit. How do I return it, request a replacement, and/or file a claim?
If you notice damage after delivery (concealed damage), you can contact our customer service team. Please provide as much detail as possible about the damage. You will be requested to upload at least 3 photographs to show the damage. We promise to provide solutions and settle down the issue as soon as possible.
We will be able to help with any complaints of damages, including visible or material defects after the product has been installed or altered.
5. I did not receive all my products. What do I do?
There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact our customer service team.
6. My purchase was lost in transit, what should I do?
In case of a lost shipment, please contact our customer service team as soon as possible for assistance.
7. Who will pay for the return?
If the return is due to product quality, iBathtub will pay for it; if the return is due to the customer's personal preference, the customer will pay the cost.
Shipping:
We offer "free ground shipping" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico.
Shipping Method: LTL freight.
Shipping Time: 10-14 natural days
Order Processing Time: 1-2 business days.
*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.
*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (888-682-8882) or email at (support@ibathtub.com) Monday - Friday from 9am -5pm PST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.
*iBathtub is not responsible for any LTL delays in delivery.
We utilize a variety of LTL carrier options, and as a result, not all deliveries are the same. To accommodate this, and prepare you for delivery acceptance, you will receive a tracking email with links to instructions for each delivery.
Types of LTL receipt instructions are listed below
In Person Freight Receipt: The carrier will contact you directly to schedule delivery? If you are not available to receive a scheduled delivery, you may be charged a delivery fee on your original payment method.
Contactless Delivery Acceptance: You will be provided a shipping date and tracking for the order, and being home for receipt is optional. If not home at time of delivery, the carrier will document the condition of the package and location it is placed with photos.
In Home Delivery: Products are shipped on a semi-truck and delivered to an agreed upon location inside your home. Shipping times will vary based on destination, extreme weather, and other variables. The carrier will contact you directly to schedule delivery.
Shipping, Delivery, and Cutoff Times
Stated shipping and delivery dates are estimates only and can be affected by several factors, including shipping method.
Cut-off times indicate when order must be placed to begin processing on a particular day, and vary by carrier.
Please be aware of the product's expected shipment time. This is when the item is expected to leave the warehouse, and will be listed on the product information page.
Shipping & Order Confirmations
You will receive an email order confirmation after your order has been placed, and a second email when your order has been shipped. Tracking numbers will be provided when available.
